FAQ

Check out our Frequently Asked Questions below. If you still need help please contact us.

Where do you ship to?

We currently ship within France!

Whether you're in Paris or a peaceful village, we'll make sure your photo magnets arrive safely at your doorstep.

Not in France? Stay tuned – we're planning to expand our shipping zones soon. Join our mailing list to be the first to know when we do!

How do I place an order?

To order custom magnets fromClick in Paris, simply select the product from our range of magnet sets, upload your images, follow
the prompts on our website to customise and finalise your images and proceed to
checkout.

Can I preview my images before placing my order?

Yes, you can preview, edit and crop your images during the ordering process on our website. We strongly advise that you do so
with every image to ensure that your image fits well within the magnet space and it orientated correctly

I have placed my order, can I modify it?

Unfortunately, as the magnets are a personalised product, orders cannot be changed once placed as production of your order may have already commenced.

What is the return and refund policy?

We want you to love your purchase as much as we do.

If you have any concerns or are unhappy with your purchase, please contact us within 30 days to discuss further. We would appreciate the opportunity to work with you to resolve or refund your order.

Products required to be returned to Click in Paris for review will be at the cost to Click in Paris.